Information Technology Assistant Under the administrative supervision of the UNODC Country Representative, and the technical supervision of the Team Leader, Global Field Office Support – ITS, the Information Technology Assistant will manage the Information Technology (IT) and communications support provided by ITS to this Field Office in a timely and accurate fashion, fully in line and consistent with UN rules, regulations and standards.

Duties and Responsibilities
Provides first level troubleshooting and technical support to users regarding computer hardware, software, network maintenance and administration
Undertakes planned regular maintenance of information technology equipment
Monitors proper power and environmental conditions for office technology equipment.
Monitors repairs and troubleshooting of data circuit, voice mail and fax links in co-ordination with service providers.
Takes regular backups and ensures restoration procedures for the LAN.
Plans and supervises installation and relocation of new computers, printers and LAN
Assists the programme staff in preparing presentations and documents designing
Maintain and updates the CONIG website
Maintain inventory and proper function of other relevant communications equipment (phones, mobiles, radios,
meras, Security Surveillance equipment etc) and assists in procurement of computer consumable and spare parts
Ensure the data protection via regular monitoring/updating of virus definitions, antivirus software
Performs other duties as assigned.
Competencies
Corporate Competencies:

Demonstrates commitment to UNODC’s mission, vision and values.
Shows respect and adaptability for diversity (cultural, gender, religion, race)
Functional Competencies:

Knowledge Management and Learning
Shares knowledge and experience
Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills
Development and Operational Effectiveness
Ability to perform a variety of standard tasks related to Results Management, including screening and general IT improvements.
Ability to provide input to business processes re-engineering, implementation of new system, including new IT based systems
Required Skills and Experience
Education:

Degree/diploma in Computer Sciences. Certifications from renowned IT institutions will be an added value.

Experience:
At least 3 years of experience in IT support and network management.
Website management using CMS will be an added value.
Experience in Lotus Notes and Novell Netware.
Posses sound analytical and troubleshooting skills supplemented with excellent communications skills.
Supervise the office’s e-filing system and ensure compliance with existing and new IT policies and standards.
Proven Ability to work in a diverse team.
Language:
Fluency in any UN (preferably English) and national language of the duty station, knowledge of French a distinct asset. click here to apply for this job

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